Shipping Policy:

All orders placed on Iskah are processed and shipped within 1-5 business days. We offer domestic shipping options. Domestic orders typically arrive within 3-5 business days.

For any shipping inquiries or concerns, please contact our customer support team at rachel@iskah.com.au

For any additional questions or concerns regarding returns, feel free to reach out.

Thank you for choosing Iskah!

Returns Policy:

If you are not completely satisfied with your purchase from Iskah, we offer a 30-day return policy for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

To initiate a return, please contact our customer support team at rachel@iskah.com.au with your order number and reason for return. Our team will provide you with further instructions on returning the item.

Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to a fault on our end. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Sadly we do not ship outside of Australia at this time.